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Date Updated
7th December 2020
Location
Sunshine Coast, QLD
Apprenticeship Type
Full Time
Position Viewed
788
Position Description
We are seeking a Financial Services Trainee for a bank based on the Sunshine Coast. This is a full time position, Monday to Friday.
This employer offers an alternative to the major banks with a full suite of banking products and also offers old fashioned service to assist their customers in achieving their financial goals. They are looking for a trainee to join their growing, award winning, professional and focussed team.
About the Role:
As the Customer Service Officer, you will be the face of the Bank within the Branch, providing exceptional customer service to your customer network. You will enjoy developing and maintaining strong relationships with our internal and external customers, by providing advice and information on BOQs products and services
Day to day your key responsibilities will consist of:
Teller duties including general enquiries, account opening/closing, deposits, withdrawals
Floor walking and initiating quality conversations with customers
Inbound and outbound calling to maintain and build customer relationships
Daily maintenance of the ATM
Cash management - ATM Services, Travelex
Stationery orders
Strong focus on compliance
About You:
As a Customer Service Officer with outstanding customer service and excellent communication skills, you will thrive in this environment, by demonstrating:
Contributor to a collaborative team environment
Willingness to go above and beyond for your customers and colleagues
Driven to take a personalised approach with every customer interaction
"Can do" approach to all aspects of your role
Ability to learn and confidently use a number of technical financial systems
This is a fantastic opportunity to start and develop your career in banking
A current driver's licence and own vehicle a must.
You will be completing a Cert III in Financial Services and must be eligible to complete a traineeship.
Company Overview
BUSY At Work assist employers and apprentices in connecting to create positive and fruitful apprenticeship and traineeship opportunities.
Job ID
019138
