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Hospitality Operations

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Hospitality Operations

Hospitality Operations

A Hospitality operations qualification provides the skills and knowledge for an individual to be competent in the operations undertaken in a number of hospitality environments, including restaurants, hotels, motels, clubs, pubs, cafes and coffee shops.

Duties Performed by a Hospitality Operations Apprentice include:

  • Interacting with the public and maintaining a professional and polite manner
  • Handling cash transactions
  • Receiving and handling complaints

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