A qualification as a Travel Agent can provide the skills and knowledge needed to perform a number of retail and operational duties within a travel related environment. This involves servicing clients wishes for travel while also providing suggestions and advice.

Duties performed by a Travel Agent may include:

• Discussing with the client what they would like and advising them on how to best achieve this
• Planning and preparing clients travel arrangements and discovering the cost involved
• Confirming travel bookings and notifying clients of the details, which may include passport and visa requirements, travel and medical insurance and luggage requirements
• Collecting payment for services and maintaining records of payments
• Solving travel related problems as they arise, including re-booking tickets or organising alternative accommodation