A qualification as a Travel Agent can provide the skills and knowledge needed to perform a number of retail and operational duties within a travel related environment. This involves servicing clients wishes for travel while also providing suggestions and advice.
Duties performed by a Travel Agent may include:
Discussing with the client what they would like and advising them on how to best achieve this
Planning and preparing clients travel arrangements and discovering the cost involved
Confirming travel bookings and notifying clients of the details, which may include passport and visa requirements, travel and medical insurance and luggage requirements
Collecting payment for services and maintaining records of payments
Solving travel related problems as they arise, including re-booking tickets or organising alternative accommodation