A qualification as a Wholesale Sales Representative or Customer Service Officer provides the skills and knowledge needed to handle the sale and promotion of  larger products or bulk sales. This type of work would generally occur in wholesale settings, such as trade, building, furniture, parts and equipment suppliers.

Duties performed by a Wholesale Sales Representative or Customer Service Oficer may include:

• Providing customer service and sales via telephone or face to face
• Developing relationships with clients and providers to promote business
• Processing purchases and handling any complaints or enquiries
• Keeping records of purchases and customer